Houston Woman Loses $800 to Walmart Gift Card Fraud
Dec. 12, 2023, 5:11 p.m.
In a concerning incident, a Houston woman, Susan Kunz, faced a significant loss after purchasing Walmart gift cards. She discovered that $800 worth of these cards had been mysteriously drained without her knowledge.
Key Points of the Incident:
- Initial Discovery: Kunz bought $1,000 worth of Walmart gift cards, planning to donate them to needy families through her church. Upon checking, she found one card already empty.
- Further Losses: As she probed further, two additional cards were found to be drained, totaling a loss of $800.
- Multiple Locations Involved: The drained cards were used at different Walmart stores, raising questions about the security of these cards.
Kunz's Reaction and Actions:
- Shocked by the discovery, Kunz expressed concern over how such a breach could occur, especially considering the cards were always in her possession.
- With Walmart failing to offer a refund or a solution, Kunz filed a police report, suspecting possible insider involvement or a sophisticated scam targeting gift card users.
- Determined to get her money back, Kunz decided to provide direct monetary aid to the families instead of gift cards.
Broader Implications and Concerns:
- Kunz warns of potential widespread victimization, especially during the holiday season, where many might face similar issues with Walmart gift cards.
- She criticized Walmart’s lack of a substantial response and urged the company to investigate and prevent further incidents.
Kunz's Call to Action:
- Urging Walmart to take responsibility, Kunz suggested the removal of all gift cards from sale until the issue is resolved, to prevent further customer losses.
This incident serves as a stark reminder of the vulnerabilities in gift card systems and the importance of prompt and responsible action by corporations to protect their customers.